MediaDotCom Support

With MediaDotCom's support services we can manage day-to-day IT systems, provide long-term advice regarding IT-related business issues, proactively prevent issues occurring and deliver exceptional value.

MediaDotCom user support is delivered by a dedicated team of Service Desk engineers, providing telephone and remote support via our industry acclaimed support tools. This team is augmented by a highly qualified team of Field Engineers who visit client sites as scheduled or as need be, depending upon the client's needs.

Help Desk Ticketing

Forums are your way of communicating with the community of people developing and using MediaDotCom Products. You can contribute or find usefull information for your needs.
When it comes to customer relationship management (CRM), communication is key. The ideal CRM solution should streamline the way our people communicate with clients and collaborate with each other. The more comfortable they are with the tools, the more effective they will be at their jobs. MediaDotCom is using Microsoft Dynamics CRM.

Local SMS messaging gateway service connected with mobile oprators in Republic of Macedonia (T-Mobile, One and Vip).

With MediaDotCom SMS Gateway Services you can SMS enable any application, website or system and send messages around the globe with a variety of connection options. The web-based MediaDotCom SMS interface easily allows you to manage all your connections, monitor your campaigns, do extensive reporting, add sub-users, choose routing profiles and more.

MediaDotCom's Help Desk Ticketing System,

MediaDotCom's Knowledge Base


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